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The down side is that you must download the entire folder. Select the "Download To." button at the bottom of the page and then proceed to download.ĭon't panic if you see that the numbers of files being downloaded is the smaller number shown on the Amazon Photos website once the download is complete you will see the QT files along with the HEIC or JPG photo files. You will see that the number of files shown in the file count is larger than the number of photos shown on the Amazon Photos web page. Select the "Pictures" folder and navigate down to your photo folder. On a Windows 10 PC, get the Amazon Photos App from the Microsoft store.Ĭhoose the "Download" option from the left menu: I had this problem too and found a solution, by accident.